Women's Night Suit Short Sleeve (lilac flower)

Dear valued customer,

Thank you for bringing this issue to our attention. We are sorry to hear about your experience with our online ordering team and the delivery of your order. We understand your frustration and apologize for any inconvenience caused.

Please know that we always make sure to confirm the address before dispatching any order. However, we apologize if there was a mistake in this case. We also approached the courier service to update the parcel and they informed us that they had contacted you for delivery, but unfortunately, you refused to accept the parcel.

We strive to provide the best services possible to our customers and we are disappointed to hear that we fell short in your case. We would like to make it up to you and ensure that you receive your order as soon as possible. Please reach out to our customer service team and we will do our best to resolve this matter for you.

Thank you for your understanding and we hope to have the opportunity to serve you better in the future.

Best regards,
Hinz Team